Welcome to Jaybird Books! A book lovers sanctuary. Here, you can indulge in handmade journals and more!
Processing Time:
Items already completed ship within 24 hours.
Typical processing time: 3-5 days, depending on order volume or product complexity.
I will communicate any delays promptly.
Return Policy:
Contact me first to initiate returns.
I accept returns within seven days of delivery for a full refund or exchange.
The item must be unused, in its original packaging, and in its original condition.
Buyer covers return shipping costs.
Care Instructions:
Handling: Handle with clean hands to avoid transferring oils or dirt. Support the spine when opening.
Storage: Store in a cool, dry place away from sunlight and humidity.
Avoiding Water Damage: Keep away from water; blot gently if exposed to moisture.
Cleaning: Lightly dust with a dry cloth or soft brush; avoid water or cleaning solutions.
Opening and Closing: Use bookmarks; avoid pulling excessively on pages or covers.
Display: Use bookends to support an upright display; avoid leaning against objects.
Regular Inspection: Periodically check for wear, loose pages, or binding damage.
These instructions ensure your handmade item maintains its quality and appearance over time.
FAQs:
Q: How long does shipping take once you make my item?
A: Depending on your location and shipping method, estimated 3-6 days.
Q: Do you accept custom orders?
A: No, I currently do not accept custom orders.
Q: What should I do if my item arrives damaged?
I package items carefully to ensure their safe arrival. If your item arrives damaged, please get in touch with me immediately with a photo of the damage for USPS claim purposes. We will swiftly resolve this to your satisfaction.
Q: Can I cancel my order if it has yet to ship?
A: If your order has not shipped, you can cancel it for a full refund. Please get in touch with me immediately if you wish to cancel.
Q: What happens if my order gets lost or delivered to the wrong address?
A: Unfortunately, the USPS can lose or deliver mail to the wrong address. While this situation is frustrating, I am not responsible for lost or misdelivered items. Don't hesitate to contact your post office to inquire if the USPS can recover your package. https://www.usps.com/help/missing-mail.htm